Before your order is shipped, Dresstells must process your order and subject all your items to strict quality control. For this reason, the total delivery time differs from the pure shipping time.
Total delivery time = processing time + shipping time
Processing time: All normal products take 2-5 business days, except for complicated handmade items such as beading and tie-dye, which take 13-20 business days.
Shipping time: It depends on which shipping method you choose, standard shipping takes 6 - 10 business days, while express shipping takes 3-8 business days.
About PO BOX and APO/FPO addresses, all countries cannot use them.
The delivery time for PO Boxes is different from others and is usually longer than our standard 6-10 business days Ground Shipping.
If this happens, there may be two reasons:
1. When we send our parcels to you, there are no further updates from the shipping company because your parcel is on its way. As soon as it reaches the next sorting facility, it will be updated. It may take a few days (3-7 business days) for you to see any activity once it has been shipped from our end. We suggest you wait a few more days. By the way, the TNT delivery company used the same tracking number for the different destinations. The parcel that was delivered is different from yours. And it's for different countries. Please be patient and wait.
2. For some shipping methods, you need to requst the tracking number for the destination country. You will receive the new tracking number when you track the shipment via the link in the confirmation email. If you can't find the update tracking number, please contact us. We are ready to help you in this matter.
Parcels might be dropped in your mailbox or signed for by your neighbors. We recommend that you first check your mailbox and your neighbors' mailboxes. Please also contact your local post office or the shipping company with the tracking number. In some cases, post offices may require customers to collect parcels in person for international shipments. If you still cannot locate your package, you are welcome to submit a ticket.
If an unsent order, is still being processed, there will be no further updates until the order is completed.
For shipped orders, it sometimes takes several days for tracking information to be updated. If your shipment comes from our international warehouses and is in transit or customs clearance, the information will not be updated until it reaches the next shipping station (can take 3-7 business days).
Sometimes the shipping company has not updated the package information. We recommend that you wait a few more days.
We always work with the most trusted delivery companies and the shipping costs depend on the weight of the items ordered, the shipping method you choose, and the delivery location. Considering the competitive price of our products, it's still quite cost-effective to shop with us. We sincerely hope you can give us a try and we will never disappoint you.
We ship worldwide to almost every country in the world, to the United States, Europe, Asia, Africa, Oceania, and other countries.
We work with major, trusted international carriers to ensure your package arrives safely at your destination.
Notes: Since the department's goods are shipped overseas, the customer will be responsible for any customs fees incurred.
If your shipping destination is not available at checkout, please simply Contact Us.
VAT is included in the prices quoted.
Note: Please remember that in some countries you may have to pay customs duties when importing goods. Check with your local customs office.
Country | Products Amount | Shipping Method | Shipping Cost |
United States | ≥89 USD | Standard Shipping(6-10 business days) | 0 USD |
United States | 0~88.99 USD | Standard Shipping(6-10 business days) | 8.99 USD |
United States | ≥0 USD | Expedited Shipping(3-8 business days) | 24.99 USD |
Non-US Areas | ≥0 USD | Standard Shipping(6-10 business days) | 8.99 USD |
Non-US Areas | ≥0 USD | Expedited Shipping(3-8 business days) | 24.99 USD |