FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to nicepromdress@gmail.com Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to nicepromdress@gmail.com
If there has been a mistake with your order or you would like to cancel it, please contact us by email:nicepromdress@gmail.com If there has been a mistake with your order or you would like to cancel it, please contact us by email:nicepromdress@gmail.com
If you have entered an incorrect address, please contact us ASAP. We cannot modify addresses after dispatch. If you have entered an incorrect address, please contact us ASAP. We cannot modify addresses after dispatch.
You have 30 days after the date of delivery of your package to return your purchase. For the specific return address, please contact us by email: nicepromdress@gamil.com You have 30 days after the date of delivery of your package to return your purchase. For the specific return address, please contact us by email: nicepromdress@gamil.com
Due to the popular demand of our products, some styles in certain sizes will appear out of stock. We regularly replenish stock, so do check back from time to time. For detailed restocking time, please contact us by email: nicepromdress@gmail.com Due to the popular demand of our products, some styles in certain sizes will appear out of stock. We regularly replenish stock, so do check back from time to time. For detailed restocking time, please contact us by email: nicepromdress@gmail.com
You can find size chart on every single product page. If you're still not sure and would like some personalised advice, please contact us by email:nicepromdress@gmail.com You can find size chart on every single product page. If you're still not sure and would like some personalised advice, please contact us by email:nicepromdress@gmail.com
Ordinarily, all orders should be dispatched within 3-5 working days. Deliveries can be expected 10-15 working days from dispatch. Please note that this is subject to any international shipping delays which are out of our control. During busy periods our dispatch period may increase to a maximum of 20 working days. We will always do our very best to inform our customers of any changes to delivery times. Ordinarily, all orders should be dispatched within 3-5 working days. Deliveries can be expected 10-15 working days from dispatch. Please note that this is subject to any international shipping delays which are out of our control. During busy periods our dispatch period may increase to a maximum of 20 working days. We will always do our very best to inform our customers of any changes to delivery times.
If you have not received your order within 15 working days after dispatch, please contact us by email:nicepromdress@gmail.com Please include your order number, so that customer services can find your order status ASAP. If you have not received your order within 15 working days after dispatch, please contact us by email:nicepromdress@gmail.com Please include your order number, so that customer services can find your order status ASAP.
The shipping fees are based on your shipping address. The system automatically displays the shipping fees when you place your order. The shipping fees are based on your shipping address. The system automatically displays the shipping fees when you place your order.
We can rush your order by using DHL shipping service. Please contact us ASAP by email: nicepromdress@gmail.com once you place your order. We can rush your order by using DHL shipping service. Please contact us ASAP by email: nicepromdress@gmail.com once you place your order.
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