Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through websites. By using Dresstell services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Do We Collect?
When you interact with us, we gather things like your name, your email details, delivery and billing addresses, phone number etc.. This might be when you place an order, create an account, sign up for a discount or a newsletter or enter one of our competitions.

We use your data for the following purposes:

Name & Address – to send you your purchases.

Email address – to send you order confirmations, updates, delivery progress and refund updates. We would also use your email address for marketing bulletins, newsletters etc. if you opt-in to receive these.

Phone number – to send update texts regarding delivery information. We will never use your phone number for any other purpose.

Password – this is your unique security to access your account, your orders, your account preferences and to enable you to edit as and when you wish.

When you visit our website, we use cookies which automatically collect your internet protocol address which generates a log file. This information is used by our technical team to manage the site generally and find out how people use the site, how they arrive at the site, whether there are any issues with the layout or functionality and generally help them hone the dresstell.com experience, without looking at anyone’s individual details.

Rest assured, we only look at your information that's necessary to carry out our business, and deliver the service you've requested. We also keep details of anyone you send a dresstell.com gift to, but those details are never used for marketing materials.

You can always choose to unsubscribe or restrict the information you supply to us. This will mean that you don't receive notifications, offers or newsletters. See more information about how to unsubscribe below.

When you make a purchase from us, we will only ever hold the minimum details required in order for you to reference back to a purchase, and we cannot access your payment method as soon as the transaction has been completed. These minimal details will be deleted once we believe you would no longer wish to refer to that purchase (typically about three years). When you place an order, your payment is processed via a third-party company, either PayPal or Stripe and they control that payment data.

We will send you, from time to time, service emails which are designed to give assistance following your interactions with the website. These are personalised emails, specifically for you and separate from our newsletters. If you wish to stop receiving them, you can unsubscribe by clicking the link provided at the base of each email.

If you use social media, such as Facebook, Instagram, Twitter etc., we might occasionally use information available from those external sources to show you ads we think will be relevant to you, based on your interaction with us. This only happens if your security settings permit it and although there is no escaping ads on these platforms completely, you can manage what adverts are shown to you in your privacy and ad settings within your social media accounts.

WHAT WE DO WITH YOUR INFORMATION

Keeping limited information about you and your preferences, allows us to offer the smoothest possible service when you visit our site or communicate with us. For example, this could be placing an order, querying something through customer service, or us sending you a discount code or promotion. It also allows us to speed up payments as we are able to quickly establish we know each other and have transacted before. If you do order from us, your data allows us to keep you up to speed on where your order is and arrange a delivery or return. Certain details you share with us enable us to tailor make our communications to you and make sure we are telling you about things we believe you are interested in.

Lastly, knowing about our genuine customers, helps us detect and reduce fraud and credit risk.

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication (with your consent), surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us

SAFE & SECURE

Dresstell will never share, sell, rent or trade your personally identifiable information to any third parties without your prior consent.

Our networks are all secured and your personal details are contained within these networks. Access is only given to a small number of people who need to see it in order to fulfil your requests.

It is sometimes necessary for us to allow another company to access your data in order to perform services on our behalf – this could be a payment platform (as we use payment experts rather than process your financial transactions ourselves) or a delivery company. We make sure anyone who provides a service for dresstell.com enters into an agreement with us and meets our standards for data security and they commit to not using your data for anything other than we have requested in order to complete our service to you.

If we ever run a competition via a third party organisation or advertise, we will only involve your data if you have agreed to that. The organisations we use are always selected with the most care to ensure they operate completely within the guidelines specified by the relevant authorities and have the same level of security and integrity that we do.

We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology. When a transaction is over, your private information such as credit cards, social security numbers and financials will not be stored on our servers.
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through websites. By using Dresstell services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Do We Collect?
When you interact with us, we gather things like your name, your email details, delivery and billing addresses, phone number etc.. This might be when you place an order, create an account, sign up for a discount or a newsletter or enter one of our competitions.

We use your data for the following purposes:

Name & Address – to send you your purchases.

Email address – to send you order confirmations, updates, delivery progress and refund updates. We would also use your email address for marketing bulletins, newsletters etc. if you opt-in to receive these.

Phone number – to send update texts regarding delivery information. We will never use your phone number for any other purpose.

Password – this is your unique security to access your account, your orders, your account preferences and to enable you to edit as and when you wish.

When you visit our website, we use cookies which automatically collect your internet protocol address which generates a log file. This information is used by our technical team to manage the site generally and find out how people use the site, how they arrive at the site, whether there are any issues with the layout or functionality and generally help them hone the dresstell.com experience, without looking at anyone’s individual details.

Rest assured, we only look at your information that's necessary to carry out our business, and deliver the service you've requested. We also keep details of anyone you send a dresstell.com gift to, but those details are never used for marketing materials.

You can always choose to unsubscribe or restrict the information you supply to us. This will mean that you don't receive notifications, offers or newsletters. See more information about how to unsubscribe below.

When you make a purchase from us, we will only ever hold the minimum details required in order for you to reference back to a purchase, and we cannot access your payment method as soon as the transaction has been completed. These minimal details will be deleted once we believe you would no longer wish to refer to that purchase (typically about three years). When you place an order, your payment is processed via a third-party company, either PayPal or Stripe and they control that payment data.

We will send you, from time to time, service emails which are designed to give assistance following your interactions with the website. These are personalised emails, specifically for you and separate from our newsletters. If you wish to stop receiving them, you can unsubscribe by clicking the link provided at the base of each email.

If you use social media, such as Facebook, Instagram, Twitter etc., we might occasionally use information available from those external sources to show you ads we think will be relevant to you, based on your interaction with us. This only happens if your security settings permit it and although there is no escaping ads on these platforms completely, you can manage what adverts are shown to you in your privacy and ad settings within your social media accounts.

WHAT WE DO WITH YOUR INFORMATION

Keeping limited information about you and your preferences, allows us to offer the smoothest possible service when you visit our site or communicate with us. For example, this could be placing an order, querying something through customer service, or us sending you a discount code or promotion. It also allows us to speed up payments as we are able to quickly establish we know each other and have transacted before. If you do order from us, your data allows us to keep you up to speed on where your order is and arrange a delivery or return. Certain details you share with us enable us to tailor make our communications to you and make sure we are telling you about things we believe you are interested in.

Lastly, knowing about our genuine customers, helps us detect and reduce fraud and credit risk.

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication (with your consent), surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us

SAFE & SECURE

Dresstell will never share, sell, rent or trade your personally identifiable information to any third parties without your prior consent.

Our networks are all secured and your personal details are contained within these networks. Access is only given to a small number of people who need to see it in order to fulfil your requests.

It is sometimes necessary for us to allow another company to access your data in order to perform services on our behalf – this could be a payment platform (as we use payment experts rather than process your financial transactions ourselves) or a delivery company. We make sure anyone who provides a service for dresstell.com enters into an agreement with us and meets our standards for data security and they commit to not using your data for anything other than we have requested in order to complete our service to you.

If we ever run a competition via a third party organisation or advertise, we will only involve your data if you have agreed to that. The organisations we use are always selected with the most care to ensure they operate completely within the guidelines specified by the relevant authorities and have the same level of security and integrity that we do.

We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology. When a transaction is over, your private information such as credit cards, social security numbers and financials will not be stored on our servers.
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