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Shipping Policy

 

Before your order is shipped, Dresstells has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: All normal products will need 2-5 business days to process, except the complicated handwork like beading, embroidery and tie-dye will need 13-20 business days to process.
Shipping Time: It depends on which shipping method you choose, the standard shipping method will need 6 - 10 business days while the expedited shipping method will need 3-8 business days.

About the PO BOX and APO/FPO addresses, all the countries can not use them.
Delivery time to PO Boxes varies from others and is generally longer than our standard 6-10 business day Ground Shipping.

If it happens, there might be two reasons:
1. When we ship our packages to you there are no further updates from the shipping company because your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days (3-7 business days) to see any activity once it has shipped out from our end. We suggest you wait a few days more. By the way, the TNT delivery company used the same tracking number for the different destinations. The parcel which had been delivered is different from yours. And it's for various countries. Please be patient and wait.
2. Or you will need to get the destination tracking number for some shipping methods. You can get the new tracking number when you track it at the link sent to you in the confirmation email. If you still cannot find the updated tracking number, please contact us. We are willing to assist you on this issue.

Packages might be delivered to your mailbox or signed by your neighbors. We suggest you check in your mailbox and with your neighbors first. Please also contact your local post office or shipping company with the tracking number. In some cases, post offices may require customers to collect parcels in person for international deliveries. If you still cannot find your package, please feel free to Submit a ticket.

For an unshipped order, if it is still in processing, there will be no further updates until the order is completed.
For shipped orders, sometimes it takes several days for the tracking information to be updated. If your shipment is from our international warehouses and is in transit or clearing customs, the information will not be updated until it reaches the next shipping station (may require 3-7 business days).
Sometimes the shipping company has not updated the package information. We suggest you wait a few more days.

We are always working with the most trustful delivery companies and the shipping cost depends on the weight of the items you order, the shipping method you choose, and the delivery destination. Considering the competitive price of our products, it's still quite cost-effective to purchase from us. We sincerely hope you can have a try and we will never let you down.

We ship worldwide to nearly every country across the globe, covering the United States, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
Notes: Since the departmental goods are shipped overseas, the customer shall bear the customs duties incurred.

If your shipping destination is not available at checkout, please just Contact Us.

Sales tax is included in the prices shown.
Note: Remember that certain countries charge duty tax for customs imports that you might be required to pay. For information, ask your local customs office.

Country Products Amount Shipping Method Shipping Cost
United States ≥89 USD Standard Shipping(6-10 business days) 0 USD
United States 0~88.99 USD Standard Shipping(6-10 business days) 8.99 USD
United States ≥0 USD Expedited Shipping(3-8 business days) 24.99 USD
Non-US Areas ≥0 USD Standard Shipping(6-10 business days) 8.99 USD
Non-US Areas ≥0 USD Expedited Shipping(3-8 business days) 24.99 USD